Customer pays shipping fee to return merchandises to store.
Refund/Return is only available to USA customers
Warranty Policy:
Refund/Return is NOT available for international orders.
Warranty service is ONLY available to USA customers.
* Battery: 6 months * Accessory: 6 months * Robotic Vacuums: 1 year * LED Flashlight: 1 year * Cooling Fan: 1 year
Shipping:
Shipping Rate Chart
Item
1st Item
2nd Item
Fans
$3.99 Domestic
$13.99 International
$1.99 Domestic
$6.99 International
CleanMate Batteries
$5.99 Domestic
$15.99 International
$3.99 Domestic
$12.99 International
CleanMate Accessories
$1.99 - $5.99 Domestic
Varies International
$1- $3.99 Domestic
Varies International
CleanMate Vacuum
Calculated
Calculated
Calculated
Calculated
LED Flash Light
$5.99 Domestic
N/A International
$3.99 Domestic
N/A International
We ship either via USPS or UPS service. Please email us at info@alfaoutlet.com immediately if you wish to change your shipping address after your purchase.
Most orders ship out in 24 hours.
Insurances are included in certain items.
Shipping charge is non-refundable.
International customers are responsible to pay applicable import duties, taxes, or fees in their own country.
Payment:
We accept PayPal, Visa, Master and Discover Card.
Sales Tax:
CA customers are required to pay flat 8.50% sales tax.
Delivery Time:
We normally ship domestic and international orders within 24 hours after we receive payment except orders received on Friday will be held until Monday of the following week for processing.
Domestic orders normally take 3-7 days to arrive via USPS or UPS.
International orders may take 6-40 days to arrive via USPS or UPS.
Contact Us:
Please always email us at info@alfaoutlet.com or call (408) 802-7880 with any questions.
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